• Justin Case says:

    I got suspended for telling 3 Trump supporters, Here is some Koolaid for you. When I started another account, I searched “Koolaid” to see how often it was on Twitter. Found hundreds of tweets with that word and reference on that day. I liked 3 and immediately got suspended. I have appealed both suspensions, asking to show how that was “threatening” or attacking someone in a protected class. All Twitter has said is that they won’t reactivate. Given the sheer volume of racist, negative, threatening tweets by El Cheeto and his followers, I cannot believe this is the hill that Twitter chose to fight on. Any help would be appreciated.

    • Lisa says:

      Hi Justin, hmm, that’s a tough one. Did you receive any email from Twitter? How long ago was it? And the 2nd account was it through the same phone number? It doesn’t make sense if just the word Koolaid was the trigger. Is that all you said?

  • Laurh says:

    I’ve been suspended x 2. Second time lasted 10 days because I didn’t immediately remove the tweet they found offensive. Both times, same person. A certain tomi acct reported me. All I said was that she is reminiscent of a pale form of rubbish whose opinion should not be taken seriously. Twitter allows so much worse all the time! I appealed, supplied my phone #, waited….. nothing. Never a word. Finally took down the tweet & was notified I had another 7 days of suspension. Found it all very annoying & unnecessary. No communication from twitter. This particular tomi person is somehow able to have accts suspended regularly & often.

    • Lisa says:

      Hi Laurh, wow, that sounds frustrating for you. I wish Twitter did communicate a little better. I know, been there. But they did email me and take care of things. Was there anything in your tweet that was offensive? How do you who reported you? Thanks for the input. Good luck and love to know if you get it undone on Twitter.

    • Jo says:

      Interesting….. I said something about her as well. It most certainly was off color, but not as nearly offensive as her tweet. I got a twitter suspension for 7 days.

      I’ve been wondering as of late if there are botnets that act as “protection” networks for people who want to stifle free speech. Basically, if you disagree with a position, you can get nuked by a network of bots who report you?

      • Lisa says:

        Hi Jo, so you got your Twitter account back? I sure hope not about those protection networks! I think Twitter has gotten smarter the past year and less bots are interfering. Let’s hope so, right? Thanks for coming by Jo and have a great day!

  • Francis says:

    Hello I need a little help,

    I got suspended due to Twitter violation or hate tweets. It’s been 10 days since I can’t use Twitter anymore nor create new accounts. I filed suspension appeals twice and they said my account will not be restored. I really need my account back since I have a lot of internet friends there whom I only know their names and not their @s.

    Some says Twitter suspension only last 7 days but mine took longer. I actually have multiple accounts and whenever I log in into one, it always gets locked.

    I keep visiting my suspended account and somehow use it for checking trends but can’t reply or tweet. I was thinking maybe the suspension will take much longer if I keep using the suspended account.

    I really don’t know what to do since Twitter is the only social media I use since I don’t like Facebook or anything. If there’s someone who can help me with this, I would be really glad…

    Or, I was thinking on deactivating/deleting my suspended account so that I can create new ones. Would it help?

    • Lisa says:

      Hi Francis,
      Sorry to hear that your Twitter account was suspended. It sounds like it may be a permanent suspension due to the nature of why it was suspended by Twitter. If you were to create a new Twitter account you would need a new email and phone number. Good luck and be sure to read the Twitter rules.

  • Randy says:

    If you’re suspended for “hateful conduct” is automatically a permanent suspension or can it be temporary?

  • Sam says:

    I came to this blog post and actually it is the first time to hear about Twitter suspension

    • Lisa says:

      Hi Sam, welcome to Inspire To Thrive. Oh yes, they do exist, many have had their Twitter accounts suspended. You really have to know the rules on Twitter but even then things happen beyond your control. Thanks for coming by and have a great day!

  • Kristy says:

    Hey there,

    Yesterday, I oddly got the full permanent suspension claiming I violated the “hateful conduct” rule. All I had said was “Can’t wait for this cult to ‘d**’.” (the last word rhymes with lie but beginning with a d and was not starred out in the original tweet) That was it, but somehow that was promoting hate, even though I said nothing else. Twitter has temp locked me out in the past for saying certain words, NOT towards a specific or certain person, but saying such words to someone else as EXAMPLES of what women are called by certain unpleasant groups of individuals. Twitter doesn’t have a good system of truly understanding how the TOS and rules go, especially when bots or whatever control the rules and punish people without any proper appeal. I’ve appealed my perm suspension twice, both replies same automated email as I explained my comment, which I didn’t think or know would be under the hateful conduct rules, but no human has bothered to contact me. My whole feed had nothing to do with any hateful conduct. I never made my account with such intentions at all. Sadly, this is my fate now and there is no way I can appeal to people about it. I have repeatedly been abused by others, filed reports, and no punishment for them. I think their process of rules and punishment has some serious flaws. So now there is nothing else I can do and I really liked Twitter and made a concerted effort to stay clean and in good standing.

    Sigh.

    • Lisa says:

      Hi Kristy, yes, Twitter has a strict policy on hate tweets and language like that. It’s considered a threat. I would agree that others may get away with and their process still has some flaws. They are surely trying to clean it up though Kristy. I’m sorry you lost the account. 🙁

      • Kristy says:

        Hi Lisa,

        I’m not sure how that is a threat really. My comment was under an article about Scientology and frankly that “religion” is a cult and needs to go. I don’t at all wish any harm to the people, just legal repercussions in a court of law for how people were treated, but my comment was about the “religion” not the people. Unfortunately, Twitter won’t even respond to me for an explanation of what I meant. I’ve explained, but I just get the automatic email of hateful conduct.

        Twitter is really frustrating with not getting things correct in how punishments go or what is even considered a rule broken or what language / words can’t be used. It is confusing and then there is no real way to be heard.

      • KlatuBaradaNiko says:

        nope: Twitter may have a anti hate policy, but arbitrarily enforce it, based upon my experiences the last year.

        People can easily do gang blocking/announced embarrassment, anti-phobic crap, and Twitter does NOTHING!!!

  • Jessica says:

    Hi Lisa, My Twitter account has been suspended for over a month, since sept 26. I filed an appeal and I received a very vague email from Twitter.
    “We’re writing to let you know that your account has been suspended due to multiple or repeat violations of our rules. Please do not reply to this email, or send us new appeals for this account as we won’t monitor them.” They did not provide an examples or Tweets of how i did this. I filed another appeal today asking for them to tell me how I violated the rules. I don’t really want to create a new account as I have had this account for 10 years, and I use it often and had over 3k followers and I followed close to 5k. Prior to this, I had never been in Twitter jail. Does it sound like I am permanently suspended? Any help would be greatly appreciated. @VT_Gemini – Jessica

    • Lisa says:

      Hi Jessica, Oh my goodness, that doesn’t sound good. I don’t understand why they can’t be clearer in their explanations. My last one a few weeks on my least active account was suspended for 48 hours and the email respond I got was not clear at all!
      Were you doing any automation? How about tweets with lots of usernames in them? That’s the only thing I could think of on mine. I hope that you get some resolve on this Jessica!

  • Monica says:

    My Twitter account has been suspended for a week! I sent 2 appeals & nothing. Not sure what I did wrong & I’m not sure how to proceed. I don’t have a huge account, but I really do miss my connections. Some are my support for depression & other medical conditions so it’s very important to me. If not, do I create a new account? Thank you!

  • Leesa says:

    UPDATE: Twitter just unsuspended my account. Said it was swept up, by mistake, in a spam sweep and apologized. A relief. And…I was suspended for less than 48 hours.

    • Lisa says:

      Hi Leesa, I am so happy to hear this 🙂 You are the 2nd person this week that got their Twitter account unsuspended. It appears Twitter is looking at the accounts more now. Have a great weekend! Thanks for coming back to share this with us here!

  • Leesa says:

    Hi,

    My Twitter account got suspended yesterday and I’m aware of the Twitter rules and definitely didn’t violate any of them. I have a few accounts but only tweet from one of them, 100% of the time. And yesterday was mostly tweeting a few things and RT’ing. Suddenly, I was suspended.

    I’m really hoping this doesn’t last long. I’ve had mini-suspensions before (about 4 or 5 times): the ones where you can put in your phone number and they automatically reinstate your account. I’ve gotten those because I moderate a very popular Twitter chat and multiple times, tweeted more than the number of allowed tweets per hour (it’s VERY hard to tell when you’re in the middle of a chat). I’ve written to them about that but never got a response.

    But aside from that…nothing.

    It’s very disappointing to go through this–especially since they don’t seem to have much of a customer service department. I’m hoping I’m only out of the mix for 48 hours but I know someone who absolutely didn’t violate anything and had their account suspended for more than a month.

    Thanks for the info.

    BTW, the call Twitter thing did not work for me. Just took me to their page. If your account is suspended you can’t get in touch with them via Twitter. And there are no options to call/contact except for filing another appeal.

    • Lisa says:

      Hi Lessa, yes, they don’t seem to be responding like they used to there at Twitter. I have heard a few folks recently getting their Twitter accounts unlocked. It just happened days after being locked out of Twitter. You can try to appeal through their Twitter Support – https://help.twitter.com/en/contact-us I have never known of a way to actual call them via phone though. I hope you get your Twitter account back soon and good luck! I’d love to know what happens 🙂

  • Macy says:

    my account got suspended for exhibiting automated behavouir. however I find this strange because I am not even a big account. I dont spam or agrressively follow or like. i certainly dont repost the same stuff over and over again.I honestly dont know what I did. the only thing i can think of was the last post i made before it got suspended. i posted my artwork dedicated to a person on their birthday and used some hastags that were related to it. (coincidently they were very very very popular) could it be that this tripped up something in the system. i didn’t even use that many.

    • Lisa says:

      Hi Macy, hmm, were you automating anything and how? Were you using any tools? Was the artwork in good taste?

      • Macy says:

        nope. nothing was automated. I made the post all by myself. the last time I checked I was a human:) the artwork I made was really cute and really cool it was a photo mosaic (nothing harmful or abusive or anything) and wished them a happy birthday. But I guess thousand of people around the world were doing the same thing. something that should have taken like 2 seconds is taking a lifetime. all I had to do was get a verification code via text but I received nothing:( I wasn’t even given the option to get the code via email. so I was forced to appeal. its already been over a week and I still havent heard anything.im actually really annoyed because I havent done anything wrong.

        • Charles says:

          I have the same issue, my account was “temporary restricted for unusual activity”whatever that means since the 11th of September and I haven’t been able to login to my account.

        • Charles says:

          I have the same issue, my account was “temporary restricted for unusual activity”whatever that means since the 11th of September and I haven’t been able to login to my account.

        • Lisa says:

          Hi Macy, well I can tell you – you are NOT alone. I’m sorry to hear that Twitter has not been emailing folks back like they used to. I may tweet to them about that and see if I can get a response for everyone.

          • Macy says:

            I would really appreciate that.Thank you so much Lisa.

          • Charles says:

            I just wanted to inform you Lisa that my account is back and running and also twitter Support sent me an email apologising for locking me out of my account

          • Lisa says:

            Thank you Charles, so glad Twitter did get back via email. Great to know for others that ask. Much appreciated. Feel free to follow me on @Lisapatb or @InspireToThrive Have a wonderful day!

  • Charles says:

    I woke up one morning and tried to login to my twitter account and I see these on my screen
    Confirm your phone number.
    Please confirm the phone number associated with your Twitter account: +*********4803
    We will call you with a verification code. Call fees may apply.
    Sorry, the request failed. Please try again later.

    • Lisa says:

      Hi Charles, so did you try to confirm with the phone number? How about an email? Did you set up an email with your Twitter account?

      • Charles says:

        Yes I tried to confirm my phone number to get a call with the verification code but a “sending failed please try again later” message appears on the screen and I have also sent emails to twitter support but I keep getting automated response.

  • Katrinka says:

    I’m a mild and simple a twitter user… Today I posted a photo comment on a tweet – a photo that is currently being widely circulated. I received this notice: “We have determined that you have violated the Twitter Rules, so you’ll need to wait some time before using Twitter again.
    You will be able to unlock your account in:
    11 hours and 18 minutes.
    Note: you may need to complete some additional tasks to resume using Twitter.”

    The block was instantaneous!
    I’d like to know WHY so as to avoid this happening again.

    • Lisa says:

      Katrinka, sometimes we may never know why. You could have been simply caught up in the bots like I had been years ago. Was there any language in the comment that could have led to it? I’d love to know if you were able to unlock your Twitter account.

  • sujukimart says:

    1st time my twitter got locked because i tweeted some music video. I got twitter by verify . Now my tweet blew up, i spammed it as twitter rules said. Twitter locked my account. It’s temporary restricted now. It has my mobile number, it texted me verification code, but i can’t get any in mobile. I tried many times. Result is same. I had backup code , but it said it’s incorrect. i contacted twitter help center. I did all options they said. It’s same for verification code. So i’m not sure if it’s good idea to put mobile number in twitter when it can’t send verification code? Twitter should have email verification option, then i wouldn’t have this problem.

    • Lisa says:

      Hi Sujukimart, it would make sense that they would email you. Did you have an email account with it as well as mobile? I have had both for years now and it did sure help! Keep me posted if you do hear back and good luck.

  • Stuart says:

    My Twitter siuspension has lasted a week so far. I made the mistake of quoting from the movie Taken (2008) “I have a very particular set of skills….” on a thread about favourite movie quotations. I’m currently in Twitter jail for “threatening behaviour” as my tweet clearly trippede a monitoring algorithm. No sign from Twitter as to the progress of my appeal.

    • Lisa says:

      Hi Stuart, Good luck with that. I know it takes Twitter a lot longer these days to go through the process and they may not contact you for the reasons you stated the suspension happened. I’m sorry 🙁

  • ana says:

    My twitter just got suspended today because of copyright violation when I had no clue my videos broke any twitter rules. I wasn’t posting anything for publicity or to gain anything from them, they were just for fun. I sent and submitted all my appeals and did so many counter-notices for all the copyright reports my account has gotten. I am extremely nervous twitter won’t get back to me in a timely fashion. I’ve been hearing the earliest would be a week to a month to as long as many months. This is my first time ever being suspended and I get the worst anxiety over nothing. If there’s anything anyone can do to help me get twitter to speed up my account being restored, that would be so much appreciated. I’m desperate!

    – a stan fangirl weirdo

    • Lisa says:

      Hi Ana, I’m so sorry. I do understand your frustration. Yes, it can take months now. It seems Twitter got much harder to revoke the suspensions. When I wrote this it was 3 days but now it appears it’s months or in some cases never. What type of video did you do to break the rule? I see they have a page here all about it: https://help.twitter.com/en/rules-and-policies/copyright-policy
      Good luck and I’d love to know more to help you and others if you are NOT doing anything wrong.

  • Antwon says:

    I changed my @name two days ago and now i cant tweet or retweet anything it says something about my request my be automated and they suspect my account for malicious activity wtw. My TL wont update and it also showing i have no followers. Its not saying my account is suspended or locked it just wont let me do anything. I tried everything please help i had my account since 2011.

    • Lisa says:

      Hi Antwon, there is not much you can do TODAY. Twitter seems pretty strict on their rules and not lettings folks suspended accounts back again. If I find anything else, I WILL let you know here. Good luck!

  • Joshua says:

    Mine is suspended any help

  • Jewel says:

    my account is suspended for almost 10 days now 🙁

    • Lisa says:

      Do you know why your account was suspended Jewel? I know they have been taking a little longer as more and more accounts have been suspended recently by Twitter.

  • Meerah says:

    I need an expert please, i have no access to my email or phone number, and I really need my account, what should I do please?

    • Lisa says:

      Hi Meerah, You really need either one of those. You cannot do anything without them, I am sorry ☹ I was just locked out the other day and I had to submit my mobile phone to get unlocked.

  • Myayaavi says:

    My account is suspended from Nov 2017 and not reinstated by twitter. Account suspension was citing copyright violation complaint lodged by a large cricket association for tweeting video clips of live match 🙁

    Have tried all method to reach to them.. but all i get a reply is.. Your Account is suspended due to copy right violation.

  • I expressed in my letter that I wasn’t aware of the hateful conduct policy, & I’ve only messaged the typical catty remarks to some people because I wanted to get back at them for attacking me on another app. Everyday I regret doing that. Also, in the letter I said I would never ever do it again & I begged to have my account back . How long do you think this suspension will last, in your opinion? It’s been a month already smh

  • My twitter has been suspended for the 2nd time for a month, & I’ve been appealing & appealing, but to no avail have I gotten my account back. I’m getting tired of it . It’s been suspended for hateful conduct this time . The first time I got suspended for “posting violent threats” & it took pretty much a week to get it back because I said in my appeal “I never threatened to kill nobody”. I’m thinking about sending a letter to Jack Dorsey, the CEO of twitter inc in September if I don’t get it back during August . Is that a good idea
    ? I’ve had this account for 7 years & I want it back so bad

    • Lisa says:

      Hi Jourdan, Hateful conduct is NOT good on any social network. Wow, 7 years with the account is a long time. You certainly could try to write Jack a letter. I imagine you would have to include that you would not be sharing any “hateful” tweets going forward. Good luck with it!

      • Yea I expressed in my letter that I wasn’t aware of the hateful conduct policy, & I’ve only messaged the typical catty remarks to some people because I wanted to get back at them for attacking me on another app. Everyday I regret doing that. Also, in the letter I said I would never ever do it again & I begged to have my account back . How long do you think this suspension will last, in your opinion? It’s been a month already smh

      • chris says:

        You have to laugh the lengths we go too to be accepted by Jacks rules of play.The rules are basically don’t have an opinion that upsets someone else, and if you do we will call you hateful and permanently suspend your acct.Jack wouldn’t know his arse from his elbow he’s a very rich geek that is trying to be a social engineer with little ability in that area.The view must be great standing on that pile of dough but i think the altitude has gone to his head.Yes! i have been permanently suspended because my opinion wasn’t everybody else.Viva la difference! And RIP free speech on the ether.

  • Jessica says:

    I got my twitter suspended again for copy right on Sunday previously and I don’t know if I will get it back it’s Tuesday now and it’s driving me insane since I had idols follow me on there

    • Lisa says:

      Hi Jessica, I wonder if it will take longer since they recently suspended so many. Did you have your phone # associated with your account? Were you able to contact them? Let me know how it goes. Thanks for coming by on this one and I hope you get it back.

      • Ayo says:

        My account was suspended because it was linked to a 3rd party app that claims to “help” with gaining followers.
        I deactivated the 3rd party app but it already sent multiple links in my messages area to a lot of people and now I’m suspended what do I do?

  • Janice Wald says:

    Hi Lisa,
    Ouch!
    Thanks for the post in case this ever happens to me, I won’t panic.
    By the way, I keep trying to thank you on BizSugar for adding my post. I’m locked out! I can’t even upvote my own article! I contacted them about it, so we’ll see. I’m glad I can thank you here.
    Janice

    • Lisa says:

      Hi Janice, yes, do not panic, it happens to many people. I wonder why? Are you able to log in to Biz Sugar? I just did this morning. I hope they get back in touch with you. Otherwise I would clear your cookies, cache, reboot and try again 🙂 Good luck! Thanks for coming by and have a great weekend!

  • Andrew M. Warner says:

    This is absolutely news to me, Lisa.

    I never knew this was going on with people’s accounts. I wonder what actually triggers it?

    I myself share tweets with links in them. It seems completely BS if they don’t give you any rhyme or reasoning for doing it.

    • Lisa says:

      Hi Andrew, it’s the bots, there are not humans making those decisions on suspending accounts. I’ve started making sure I do a photo in a post with no link and or a quote daily. Just to be safer going forward. Thanks for your input on this one Andrew, have a good rest of the week.

  • Manoj says:

    Very informative writing. I have never experienced suspension on Twitter. So I don’t have anything to share now. But Facebook has blocked me several times from posting and sending friendship requests.

    Your guidance is really helpful for the Twitter users.

    Take care,
    Have you a nice week ahead.

    • Lisa says:

      Hi Manoj, welcome to Inspire to Thrive. That is good that you never had to experience it on Twitter and now you know what do do if it happens to you. What happened with you on Facebook? How long did they block you on Facebook? Thanks for coming by and have a great new week Manoj!

  • Cori Ramos says:

    Hi Lisa,

    I’m sure being suspended by Twitter sucked but I’m glad you took it with a grain of salt and found other things to do. Funny how we can accomplish a lot when we have even a little window of extra time on our hands. Not that I want to get suspended, hehe… 🙂

    Flipboard has been a great source of traffic for me too. I need to take a look at your profile to see how you have it set up. Right now I have three mags but I’m thinking of adding more…is it kind of like Pinterest in that you can have as many boards/mags we’d like?

    Good to see your pageviews on LinkedIn have increased. I’ve gotten a client there and that’s encouraged me to be more visible there and update my profile.

    Thanks for showing us what to do if we ever get thrown in Twitter jail!

    Hope everything is okay now.

    Have a great week!

    Cori

    • Lisa says:

      Hi Cori, it was a little weird not being able to view any tweets to met or to check any of my lists for 2 days. But it did give me time for other things which I took advantage of 🙂 I love Flipboard Cori, I find it like reading magazines in the old days. I believe I have about 8 and just added some more.
      Yes, I took Ravi’s advice on using the Pulse there and it is slowly working.
      You are welcome and I hope you can avoid Twitter jail. Sometimes it’s not anyone’s fault but Twitter automates who it suspends without reason. Be sure to have your phone number associated with your account. Enjoy the rest of your week and thanks for coming by Cori!

  • The Best Blogging Reading Roundup Post for Week 24 says:

    […] How Long Does Twitter Suspension Last? Learn What Happens — Lisa Sicard […]

  • Wow Lisa,

    Of all the people I know, You my dear would be the last person to go to Twitter Jail. Your knowledge of Twitter is amazing. But with automation, one can get in trouble lol.
    I followed a guy recently that followed me. I was in the car and my phone was dinging like crazy. This guy had some kind of automated thing that made tweets go off like wild fire. I immediately stopped and unfollowed him. It was too suspicious.
    I like your advice – Don’t Panic – because we can’t deal with a clear head.
    Thanks for this share,
    -Donna

    • Lisa says:

      Hi Donna, LOL, oh yes and you would not believe some of the others too it has happened to. I’m so glad they did apologize though. I have blocked some folks and reported some that were very annoying and were obvious spam accounts. I haven’t had too many of them lately.
      That’s always my advice, don’t panic until it’s time to and even then remaining calm can get you through almost anything in life Donna. You are welcome and thanks for coming by and have a great week ahead there Donna.

  • Jayant says:

    Twitter Jail is really funny. I never had a thought of suspension of the Twitter account. By reading this post atleast I got an idea that my twitter account has some attributes that can attract twitter bot in suspending my account.
    Will take care before tweeting.
    Thank You Lisa for sharing it with us. Really appreciated
    Jayant

    • Lisa says:

      Hi Jayant, yes there is really such a place. I’m glad you found this helpful and hope it helps you to avoid it. Even when folks do the Twitter bots can mistakely suspend an account as well. You are welcome and I appreciate your coming by and taking the time to comment. Have a good week ahead.

  • Renard Moreau says:

    [ Smiles ] Ouch! Ending up in Twitter Jail is not cool!

    I have noticed that this happens a lot with business-related accounts.

    Thankfully, this never happened to me (Mainly because my Twitter account is a personal one).

    One major issue is, retweeting those links for those Twitter accounts that were created by spammers.

    Tweet wisely and things should turn out okay!

    • Lisa says:

      Hi Renard, I’ve seen it happen it happen to all kinds especially after posting about it 🙂 Do you tweet out more than links with yours? I’ve made sure now I do every now and then. It’s always good to mix it up and show a little of who you are too. Thanks for coming by Renard and for sharing! Have a great new week ahead.

    • Lisa says:

      Hi Renard, I’ve seen it happen it happen to all kinds especially after posting about it 🙂 Do you tweet out more than links with yours? I’ve made sure now I do every now and then. It’s always good to mix it up and show a little of who you are too. Thanks for coming by Renard and for sharing! Have a great new week ahead.

  • Nishant says:

    Hey, Lisa. Resourceful article.
    There were a couple of things that I was not aware of. I was not knowing about the 80/20 rules. I always tweeted with a link inside. That’s one thing I need to be cognizant of. Also, I have one doubt My notification says that I have got 10 new followers, but on the dashboard, the followers didn’t change. Have any idea why this happens.

    • Lisa says:

      i Nishant, welcome to Inspire to Thrive. Oh yes, beware of the Twitter rules. It can be easy to forget after a while as you are tweeting away. How long did you check on that? Sometimes it takes a while to catch up on the profile. You may have to clean up your cache and cookies on your browser too. Sometimes that will work. Let me know how you make out. Thanks for coming by and have a great day.

  • Adeel Sami says:

    Hello, Lisa!

    I got my account temporary suspended 8 hours ago, today…

    Man! That’s the second time in just one month.

    I think that’s because of my ISP but not so sure about the source.

    Good that I have it recovered now. 🙂

    So, wanted to share I got hit with it today. 🙂

    Thanks for reminding us to follow some great advices during the time our Twitter account is suspended.

    ~ Adeel

    • Lisa says:

      Hi Adeel, how crazy is that right? I believe it’s the bots. I think machines can’t tell the difference what we humans are really doing Adeel. That’s what scares me with all this AI coming about now. At least we only got the 48 hour shut off, some folks off for good. That’s why I call it “rented space”. You are welcome and good luck getting back up Adeel! I hope it is a short time for you as well.

  • Hi Lisa,

    Yep; suspended a few months back. So happy your account was recovered within 48 hours. Ditto with mine.

    I also got caught up in the bot thing. Maybe I tweeted too many links too. Not sure as reading explanations is kinda tough at times but within 2 days I was good to go. I could probably have gotten back in more quickly but the cell verification number for texting was sitting on a desk in NJ, while I was sitting at a desk 8,000 miles away in Thailand. Oh well.

    Thanks for the helpful tips.

    Ryan

    • Lisa says:

      Hi Ryan, Oh no you had the phone in another location? I bet you won’t do that anymore. Congratulations on your 51,000 followers. Very cool to see how you’ve grown your audience there too. I think we all do mostly links but I’ve seen you do other things too like the thank you tweet yesterday to your followers 🙂 You are welcome Ryan and I hope you have a great weekend and that your phone is with you now 🙂

  • I saw Bren post about you being in Twitter jail on FB. I knew a blog post was coming! Glad it got sorted out and now I know, if it ever happens to me, don’t panic (too much) 🙂

    • Lisa says:

      Hi Corinne, thank you. Oh yes, I just had to write about it to help others from going through it or if they do not to panic. Just be careful as I’ve indicated in the tips and you should be fine. Otherwise if i’ts a bot you are caught in – it’s only 48 hours. It gave me more time for other things 🙂 Thanks for coming by and have a great weekend ahead Corinne.

  • Adrian Jock says:

    Hi Lisa,

    Good that you have your account back 🙂

    During the last years I got lots of followers that had SQ domain name as their website. Not affiliate links for SQ, but SQ domain name. When I’m saying lots of followers, I mean it. Not 5-10 followers. Lots of them. A large group 😉 I don’t want to develop this topic coz I didn’t investigate the issue and it’s none of my business anyway. But I considered that it’s better to stay away from SQ.

    • Lisa says:

      Thanks Adrian. I had a feeling it would only last 48 hours after the last time years ago. Thanks for that tip too. Though we can’t control who follows us, only who we follow. So it could happen to anyone. I hope this post helps others to get it cleared up quickly as I’ve been able to. And also what to do on Twitter with caution. I hope you are feeling better Adrian and have a great weekend. Thanks for coming by with your imfo on this one.

      • Adrian Jock says:

        You misunderstood me a little bit, but it may not be your fault. Told you about my headache 🙂 Of course you can’t control who follows you, but anyway I didn’t suggest that you shouldn’t follow SQ accounts. I followed them back!

        What I said is that I decided to stay away from SQ – that was somehow cryptic: well, it’s related to SQ services.

        I told you that I don’t want to develop this topic but you somehow forced me. Creating tons of accounts while providing services such as increasing your number of followers may lead someone to certain conclusions. Fill in the blanks! 😉 (Also check Twitter’s response and fill in the blanks again.)

        That’s why my decision to avoid SQ services. I’m not claiming that my decision is a good one, or that my assumptions or conclusions are correct. I don’t suggest anything, I only told you about my decision. If you decide to stop/keep using their service or not, it’s up to you.

        • Lisa says:

          Hi Adrian, thanks for coming back to explain, I now understand exactly what you meant. I hope you are feeling better today. One thing I will say about SQ is that they did mostly follow very relevant accounts, I would not have used them if not. But a few were not and those are the ones I unfollowed on my own.
          Thanks for clarifying and have a wonderful weekend – I hope headache free! 🙂

  • raj says:

    It may happen to any of us as these social networking sites are doing their best to stop spammer from joining its network. During cleaning up process, they occidentally block some of the real account holder, who could be anyone of us. We don’t need to be afraid of it as we are the real account holders not a bot who don’t understand the process of gaining access of its account. Just follow the process of the particular social network & you will surely get access of your account soon. It had happened with my Facebook account also, when they were asking for identifying the photo’s which were uploaded by my friends. I followed the process & gain access of my account within a day, while it was quite hard to identify owner of the photo in which you are tagged in. Anyways share is care and I am glad that you’ve shared your experience with your readers.

    • Lisa says:

      Hi Raj, thanks for your input with this one. Wow, only 1 day before Facebook reinstated your account? That’s quick. I know a blogger who took a week! Great tip to share with care as well. I know someone who had their account hacked recently on Twitter. Not a good feeling but as long as it can be fixed asap one can bear it. I also noticed on Twitter yesterday that I had some followers that were not on Twitter for 2 years. You would think they would automatically be deleted by Twitter. 2 years is a long time.

  • Scott Craighead says:

    Wow, I never even knew they had guidelines for that! That’s amazing, thanks for showing that me. I only got blocked on Facebook for sending to many friend invites to all the lovely dames out there. But, eh what are you going to do!? – Scott Craighead

    • Lisa says:

      Hi Scott, oh yes, quite a few guidelines indeed. I hadn’t heard of anyone being blocked on FB for sending too many invites, how many did you do in one day? LOL.

  • Jan Koch says:

    No, unfortunately I just can say that it’s their robots.
    It happens at random situations, sometimes when I just retweet someone, when I follow a new person or when I shout out an affiliate link…

    Haven’t found a behaviour of mine that I could change, but I’ll post it hear if something new happens 🙂

    Cheers

  • Jan Koch says:

    Hi Lisa,

    my Twitter account has been in jail six times in 4 months.
    I’m always getting the response that I’m not conflicting with the Twitter rules and their best practices.
    Though I’m not making any mistake, it’s quite damaging for the image.

    That’s why I decided to create a second account, tweeting about slightly different things. Luckily this account has been free this one month right now, I hope it stays the same 😉

    Best regards,
    Jan

    • Lisa says:

      Wow Jan, that’s a lot of times. Have you figured out the why or is it just their robots? I hope it gets better for you. That sounds frustrating indeed! Welcome to Inspire to Thrive Jan 🙂

  • Pramod says:

    Hi Lisa
    this is really awesome and helpful article thanks for sharing such a nice article.I use the twitter but don’t know the rule.
    How it suspend account, ant other think are new for me. thnx for such information.

    • Lisa says:

      You are welcome Pramod, it’s important to understand the rules on Twitter, they have really tightened up and suspended more accounts of late, either by rules or by robots like in my case. Welcome to Inspire to Thrive and have a wonderful day ahead there.

  • Sonia says:

    I heard that happen to another blogger too. I hope that crap doesn’t happen to me. I remember when Ana got shut out and she thousands of followers, and she had to start all over again. I know she was pissed. Thanks Lisa for the valuable tips.

  • Carlie Hamilton says:

    I want to shout an AMEN to not putting your eggs in one social media basket.

    Don’t put all your eggs in any social media basket. Make sure that you have some way to contact your audience if anything ever goes wrong.

    For me, it is important that I build an email list and back it up often.

    Even if you never get suspended from a service, platform popularities fade and that has nothing to do with you.

    Glad you got your account back!!

    • Lisa says:

      Thanks Carlie. Yes, imagine if you had no way of contact anymore? Building email lists are great but many also change their email addresses over time too. So knowing their Twitter handle, Facebook page, G+ profile or Pinterest handle is important to keep in touch too. Thanks for coming by and for your input Carlie. Have a great day and week ahead.

  • Tina says:

    I ended up in Twitter Jail once. I was hacked and apparently they changed my password so I had trouble logging in. I emailed them from the email address I use for the account. They were very helpful and restored my account. Thankfully, none of my bright witty tweets were deleted. All my brilliance would have been lost in the Twittersphere! Oh the horror!

    • Lisa says:

      Hi Tina, oh that could be another reason for it to happen. Aren’t they great over at Twitter? I loved how they fixed mine in 48 hours, and brought everything back up like it was. And sent an email saying it was their fault. Gotta love Twitter for that. Welcome to Inspire to Thrive Tina.

  • yogesh pant says:

    so for all those who get the suspension for their twitter account for quite a while, that was just a mistake by twitter? Is twitter to be blamed only for the twitter jail its users are facing?

    • Lisa says:

      Hi Yogesh, no Twitter is not to be blamed for all those in Twitter jail. Many don’t follow the rules and follow too many too quick or are spammy. Spammers deserve to be there.

      • yogesh pant says:

        Yes, the spammers really deserve to be there. But, the people who are there in jail with no reason, twitter should update the algorithm. It is hard to know that you have got a “spammer” status without doing anything.

        • Lisa says:

          Hi Yogesh, that is right, though when you log in and it’s says your account is suspended it is telling you something 🙂 Thanks for the response Yogesh and have a great day there.

  • Sue Neal says:

    I’d no idea I was consorting with a criminal!

    That sounds like a very stressful experience, Lisa, and I’m very glad to hear you’ve been released from jail. It’s just another example of the way innocent victims can so easily get caught up in the rules and regulations set up by the web’s self-appointed dictators. Good to see that Twitter was so quick to correct the error in your case, though, and restore your account.

    Thanks for all the tips, Lisa – I think I’m pretty safe because I don’t make much use of automated services. Your most helpful and important bit of advice was “Don’t Panic!” – I think we should all have that up on our walls wherever we work online for all those occasions when things go pear-shaped 🙂

    Sue

    • Lisa says:

      You are welcome Sue, I sure was surprised that morning to open account and find it suspended. Twitter came through with quick responses and restored all within 48 hours and admitted their error. Gotta love them for that! I don’t use a lot of automated services, on that account only JustRetweet – on my others The Buffer and Triberr. 2 tools I highly recommend. Thanks for coming by Sue and hope you have a great day there.

  • Wow Lisa…

    I have never been suspended. I prolly would freaked out if they suspend me by mistake. Last time, my twitter got hacked, it gave me a headache for 3 days. I only have 2 accounts. But the account that got hacked is INACTIVE and so far, I’m only using one to tweet everything else. Anyhoo…thanks for this post. Now I know. 🙂

    Angela

    • Lisa says:

      LOL Angela, that’s why I wrote the post, so others would not freak out. I was calmer knowing what happened to Ana and happy that Twitter resolved in 48 hours and my followers and tweets all returned to normal. Thankful it was the newer account. Thanks for coming by and have a great day Angela.

  • Amy Hagerup says:

    Lisa, I saw this article on facebook _ I think Mayura had shared it. This is something to think about. It was good to hear of your experience so I won’t be so thrown if it happens. I did read the rules like you suggested and have been posting more personal updates lately. Thanks, Amy

    • Lisa says:

      Hi Amy, yes he did. Mayura is awesome, isn’t he? Yes, that’s how I felt remembering Ana’s post on it too. It’s good to mix it all up when posting. Thanks for coming by and for your comment Amy. Enjoy the rest of your week!

  • Siddhartha Sinha says:

    Hi Lisa,

    My twitter account was Frozen back 2 years and you could say Twitter jail for 2 years but after that my account became normal and I am using right now.

    Regards
    Siddhartha Sinha

    • Lisa says:

      Siddhartha, frozen? Haven’t heard of one being frozen. Did you ever find out why? Interesting. Thanks for coming by and commenting on this one.

  • Kita says:

    I have been in twitter jail countless times normally only happens if I join a tweet party it sucks too. Glad you are out of jail now lol

    • Lisa says:

      Wow Kita, I’ve been on Twitter chats and never had that happen. Thanks for coming by. Are parties different than chats? Have a good evening Kita.

      • Gail Gardner says:

        I have been in both Twitter parties and Twitter chats and that has never been the reason Twitter locked me out. I have had them make me confirm my account many times. That might have been because I use RSS feeds or it might be because I have offshore VAs. I still have both and it hasn’t been happening anymore, so it is really hard to sort out.

        I know many established bloggers who have had their Twitter accounts suspended or frozen. Most of the time we never figure out why, but going through an appeal has always gotten the accounts back.

        Twitter parties are typically used to promote products and give out prizes where Twitter chats are what we primarily participate in.

        • Lisa says:

          Hi Gail, I like your term Twitter party. I’ve always thought of them as chats. It can be hard to sort out when this suspension happens. I kept thinking what did I do wrong? I’m so glad they apologized in the email after 48 hours. I think it’s there automated bots – they need more humans to analyze these types of things I think. I still love Twitter though. We just have to remember it’s rented space 🙂 Thank you for coming by Gail and have a wonderful week ahead. I hope you don’t work too hard there!

  • Barry Wells says:

    Hi Lisa,

    I’ve never heard of Twitter Jail either so thanks for bringing it to our attention.

    Sorry that you had to learn about it in the way you did, but glad you’re account has been activated again…. Fancy them wrapping you up with all those spammers, just goes to show how we need to on top of things 🙂

    When I first started on Twitter I was advised about over following people and also about unfollowing and re-following the same people in a hope to grab their attention…. That’s another reason to have your accounts closed.

    Thanks for including the email address Lisa, I’ll get onto them regarding my other concern 😉

    Catch up soon Lisa,
    Barry

    • Lisa says:

      Hi Barry, oh yes it does exist 🙂 You never know what can happen that’s why I always say it’s best to be in several places. Sorry that email address did not work. They may use it for responding only to them. I changed it on the post after you alerted me on Twitter this .am. Thanks!

  • Jens P. Berget says:

    I would never have thought that you’d end up in Twitter Jail Lisa 🙂

    So far, I haven’t been there for even a minute, but after I read about Ana a while ago, I started to think that it would happen sooner rather than later. I am not using any automated systems either, but like you experienced, things can happen, and sometimes I feel that I am in little control of what I’m doing on social. I am glad that it is all sorted out and that you’re back. If I ever end up in Twitter Jail, I know where to look to get the recipe on how to get back online again.

    Now, what you’re saying about not putting all your eggs in one basket is very important. It’s the same with Google search. I used to rely close to 100% on Google for all my traffic, but now, I’m doing my best to get traffic from all over the place.

    • Lisa says:

      Thanks Jens, boy was I surprised that morning. Yes, I thought of Ana immediately too and how it could happen to anyone. I found the same with Google search too, the last update took my retail site off the map but now the latest update put it back on. Very ood stuff. Thank goodness for Pinterest and Bing among others. Have a great week there Jens.

  • Theodore Nwangene says:

    Hello Lisa,
    I also read that post on Ana’s blog and its quite surprising indeed. I don’t know if it means that those guys normally makes mistakes sometime.

    Recently, i don’t know what happened to my twitter account too. When i tried to tweet any of my posts, i will be told that the tweet contains a spam link. That just started happening and i have contacted them all to no avail.

    Don’t know if anyone has also experienced this before.

    Thanks for sharing.

    • Lisa says:

      Hi Theodore, did you try to email them? I’m grateful they did get back to me rather quickly. Interesting, I hven’t heard of anyone else yet with that issue. I’ll keep my ears open for you Theodore. Can you do via the Buffer? or Scoop.it? Hope you can resolve it really soon. I will test sharing your posts too.

  • Nate Leung says:

    This is interesting. I’ve been to Facebook jail three times, but I had no idea there was a twitter jail. I’m glad you have highlight what I need to do to stay out of Twitter Jail. Thanks again!

    • Lisa says:

      Thanks Nate and welcome to Inspire to Thrive. Yes, there really is! Even if you follow the rules you could end up there. How long were you in there for?

      • Nate Leung says:

        Hi Lisa, glad to be here.

        The first time I went to FB jail, I wasn’t allowed to add any friends, or message anyone. But I was allowed to post on my own wall via status update. I was thrown in FB jail after I was adding a few people here and there.

        The second offense was worse, I was thrown in FB jail for the same reasons and this time for about 2 weeks. Same privileges were taken away. It kind of sucked because when I wanted to connect with someone, I couldn’t. That was for adding someone and messaging.

        Once I got out, I stayed clear of adding people for awhile. I mean way the heck away! 😀

        I didn’t want to be thrown in for a crime I didn’t commit on purpose.

        • Lisa says:

          Nate, I could not do a thing with my Twitter account. Totally unusable. All followers and tweets were gone. But they did reinstate it all in 48 hours. It was kinda amazing. Thought I would have to start over again. Thanks for clarifying here Nate.

          • Nate Leung says:

            Glad I could share. I am on probation with Youtube, another crime, I didn’t commit on purpose. 😳

  • Brian Hawkins says:

    That’s something I’ve wondered about, whether large sites like Twitter would even respond to an email. I give them credit for fixing the problem and responding to your email.

    I have several profiles and I make sure they are pointing to different sites as well. I also don’t follow the other accounts I have. I have separate accounts for anything automated like Triberr. If I lose that profile, at least it won’t put my main acct at risk – I hope. I think it’s also important to login into those accounts every now and then and use them like we would any other social account. I’ll go in, try to respond to tweets, follow back those that I want to follow and socialize a bit. I’m sure had that Twitter Jail Guard checked your account and seen nothing but automated tweets containing links, it would have been tougher to regain access.

    • Lisa says:

      Brian, yes – makes me love them more over at Twitter. Interesting you don’t follow the other accounts. I log in daily to all. Tweetcaster makes it really easy on my mobile. I had tried Hootsuite but wasn’t great on mobile. Still would like a better service. Thanks for taking the time to come by Brian and for your input on this one. Have a great rest of the week there!

  • Debbie says:

    Bummer! Well, at least you didn’t do anything wrong. Must admit, I’ve never read the Twitter rules, but, I sure will now. A similar thing happened to me with Pinterest. When I changed to self-hosted, WordPress did automatic re-directs from the old URL to the new one and they tagged that as “suspicious links”. Email straightened it out fairly quickly, thank goodness.
    Thanks for making us aware of the Twitter protocols.

    • Lisa says:

      Hi Debbie, yes, that’s a good thing. That’s the first I’ve heard of that with Pinterest though I did try to repin something once and was told it was suspious. I can’t blame them for crackign down on the spammers out there. Have a great day Debbie and thanks for coming by and adding your input on this one. Wake me up at 3 pm today 🙂

  • Silviu says:

    Hi Lisa,

    Excellent post! I knew about twitter jail from one of your books. I agree, it can happen to anyone. One of the things that I’m constantly doing is monitoring my inactive accounts. If I know the person, I keep it. If I don’t know the person I unfollow him or her.

    Thank you for reminding me about Twitter rules and Best practices.

    On the one hand, it happens. On the other hand a staff from a social network must now that it’s not a good strategy to punish the innocent no matter how small and less important they are. In the end they must aim for balance and not retribution. That is why they answered to your mail and fixed the problem. I wonder, what would be the scenario if instead Twitter we have … Google.

    Powerful saying, indeed: “Never put all your eggs into one basket.” I use FB, Twitter, Pinterest, GooglePlus, my blog and ViralContentBuzz. The number of baskets slowly increases.

    What a good post, Lisa! I can see that you really have many, many years of experience. Good to learn from you.

    Have a nice day

    • Lisa says:

      Thanks Silviu, yes I did write about and imagine how I felt being in it! Ironic, wasn’t it? But it was the robots nothing I did. I really loved how Twitteer fixed it within 48 hours and admitted it was their fault. But I understand, they are trying to clean up spammers and they are many out there. Google, probably would not have answered. Thanks again Silviu for your comment and coming by to read this one. Have a wonderful day there.

  • Sita Gabriel says:

    Hi Lisa,

    I’ve been in the jail for 48h, I have to say it was very bad. I made a mistake and followed a lot of people…

    Thanks for the post!

    • Lisa says:

      Oh yes, that’s why it is so important to read the rules when starting on any of the social networks though in my case it was their robots. Thanks for your input Sita and have a great day there.

  • Disha says:

    I agree with @harleena, She is right ! Lisa you are not alone there ! There are some people those are with you.

  • I’ve never been to Twitter jail, Lisa, but I’ve had clients who donned the orange jump suit.

    I’m glad your case was easily resolved, but that’s not always the case.

    It never pays to try to outsmart Twitter or any of the other social platforms for that matter. For the most part, the rules they have actually help your business because if everyone was allowed to automate and spam to their heart’s content, these free mediums would have little value.

    So read the rules (thanks for the link) and heed the warnings… for your own sake.

    • Lisa says:

      Hi David, I think it was resolved quickly because it was their error with their robots. I sure agree with you on the spam – if it was constant I’d be off there in a heartbeat. Thanks for coming by David and welcome to Inspire to Thrive. Have a wonderful week.

  • Mayura says:

    Hi Lisa,

    Sorry to hear you had to be in there for no reason. Ugh… But you are back 🙂 I remember when Harleena’s Facebook account got temporarily suspended, there was nothing much we could do except for waiting. Still they own our data, don’t they?

    Wow… I’m glad they admitted their mistake 🙂 They know how to value their users. I think yours get caught as it’s a fresh account, no? Of course, panicking is not the way to go. Yesterday I’ve read some threads in Blogger help forum which had no politeness at all. Merely cursing Google employees 😀 lol… That’s too funny to read but a worst example to contacting support. Finally, they were not getting support to resolve their problems and out of luck.

    I’ve seen enough times that Twitter is focusing on their guidelines since they got hacked last time. It might hurt a few sometimes but security is the best priority, isn’t it Lisa? 🙂 However having that experience, got you an interesting post too.

    You have a lovely week there with no more storms Lisa 🙂

    Cheers…

    • Lisa says:

      Thanks Mayura, yes I do remember that. You are right, they do own our data there. That’s why it is important to maintain our own blogs. Yes, Twitter does value their users. You are right it sure gave me something to write about after all was said and done. Always can learn from my experiences 🙂 The weather looks good for the next week but sometimes thunderstorms can pop up out of nowhere. I did get some nice shots last night of rainbows and colorful sky. You will know where to find them once I get them up – have a great week Mayura.

  • Babanature says:

    Hello Lisa,
    Wow!!! i haven’t heard of such before. So twitter do suspends account? Well, i hope it don’t happen to me but incase i have jotted down their e-mail and thanks for that 🙂

    I am not putting my social eggs in one social baskets. I am always using Google plus, Stumbledupon, Facebook and reddit for my social shares. But aside from this once, i still share on many other social networks. Thank you for bringing such topic, i really did learn from it 😀

    • Lisa says:

      Yes, I learned it first hand. After I was upset for a few minutes, I thought, well this could make a good post. You are welcome. How do you find Reddit? That’s one I haven’t done. I don’t use StumbleUpon as much, higher bounce rate. I just started on Tumblr too. Really liking it! Thanks for your input and have a great day Babanature.

  • Liz says:

    Hey Lixa,

    I’ve never been to Twitter jail, at least not yet, but I never assume it can’t happen, so THANK YOU so much for the information on this, especially the email for making inquiries.

    I’m also reviewing the rules now, just to make sure I stay out of jail.

    Thanks Lisa,
    Liz

    • Lisa says:

      Hi Liz, welcome to Inspire to Thrive. You are welcome, I hope it comes in handy for you. I’ve been reviewing again too since then. Most are basic but some interesting ones if you do have multiple accounts. Have a great week Liz and hope to see you again here.

  • Tim Bonner says:

    Hi Lisa

    That sucks that you were suspended by Twitter for no reason at all.

    I can understand they have automated robots but they really need to perfect them before they unleash them on the law abiding public!

    I’ve not been in Twitter jail yet but it doesn’t sound as if I can rely on never being!

    Thanks for the heads up :-).

    • Lisa says:

      Hi Tim, well as Adrienne said, at least they admitted it and fixed it in 48 hours. I got all my tweets and followers back too. Hopefully they will perfect those robots too Tim. Thanks and have a great week ahead.

  • Bren says:

    😆 Sorry Lisa but I find this humorous to an extent. 😆 Especially because it was such a new account! I’m guilty of tweeting the same things on both my accounts. When I share a blog post, I use Buffer and it gets both blog Twitter accounts. I guess they’ll slap me down eventually and then I’ll raise a big stink, especially with all those porn related spammers that continue to follow me, tweet me, and send me malicious DM’s.

    Glad ya got it back now. Bad Twitter!

    • Lisa says:

      I can laugh now Bren 🙂 Yes, I’m trying to be more careful now with that. I want to use my personal one for weather and deals a little more but it’s still my Triberr account so I can’t do it all from there either. On the new account I use JustRetweet and will post some of my old posts and stay strictly with topics of blogging, SEO and social media. See you back there Bren 🙂

  • Hi Lisa,

    OK, so that was a mistake after all. Duh, what don’t they try to catch the real bad guys, huh?

    I’ve never been inTwitter jail, yet, but again I haven’t deserved it. However, seeing what has happened to you I know now that it can still happen anyway. I hope it wont’ but if it does I won’t panic and do the things you tell us here.

    • Lisa says:

      Hi Sylviane, I know huh? I had lots of spammers last week to about some Dr. Oz product. Yes, remember if it happens don’t panic and you are on other networks too. I never believe in relying on one place for all your leads and/or views. Have a great week and love your new look on the blog Sylviane!

  • Enstine Muki says:

    He Lisa,
    I understand that Twitter has automated systems that follow certain rules to suspend accounts. These systems make a lot of mistakes. I can understand! They don’t have brains 😉

    My account @cwinnerscom was suspended some weeks back for no reason. I simply got to them (like you suggest here) and they got it restored.

    Like you mentioned, it happens and the only thing to do calm down and following instructions.

    Hope you are having a nice week already

    • Lisa says:

      Hi Enstine, yes, sounds like robots to me without brains. I wonder how many have had that suspension for no reason Enstine? Interesting. Thanks for your input and have a great week ahead.

  • Adrienne says:

    Ouch Lisa!!!

    I bet you were ticked when you learned this and as we all know there’s not much you can do about it accept email them and wait.

    I’ve never been in trouble with Twitter, ever. At one point I did have another Twitter account but I didn’t tweet the same content, they were totally separate niches. Back when I first got on Twitter which was 2008 I did use automated systems to get followers but I never did over 50 a day. I was very careful with that but of course that’s not the way to do it and about a year or so later I deleted them all and started over.

    It can be time consuming to get followers I admit when you don’t do thinks the automated way. But in the end because you can get your accounts suspended or terminated I think the slow boat is the better way to go. Sorry you got caught up and they at least admitted their mistake. Google just continues to ignore you and never take responsibility for anything so at least Twitter cares.

    Glad you’re back up and running now and you can share this valuable lesson with us all.

    Enjoy your week Lisa…

    ~Adrienne

    • Lisa says:

      For a few minutes yes Adrienne but then I knew I had no control and thankfully had my main personal account alive and well 🙂 Great point about Twitter caring Adrienne. Funny about Google my retail site is now back in their good graces, all of sudden showing in search and sales following. Odd – the only thing I can think of was the resource page that had links. I had done away with it as soon as I suspected it. But no feedback via Google 🙂 I think it’s best to get followers slow and steady. What good are followers if they never interact, right? Enjoy the rest of your week Adrienne.

  • Corina Ramos says:

    I’m glad everything was sorted out and you’re back on track Lisa. I bet that was a frustrating experience.

    I haven’t been to Twitter jail and now that you’ve shared these tips we can try and stay out of it, I’m going to take a closer look at those Twitter rules to make sure I’m 100% compliant. 🙂

    I’ve got other social media profiles in case this ever happens but of all, Twitter is my favorite 🙂 Hope you’re off to a great day!

    • Lisa says:

      Thanks Corina, me too! It still is my favorite place and so glad they responded quickly and adjusted in 48 hours. All my followers and tweets all came back 🙂 Have a great week Corina and see you back on Twitter.

  • Sourav says:

    I noticed about the suspension of your account on Commun It, it showed that both of us unfollowed each other at the same time. It’s good that you got it back within 48 hours.

    At the moment I have only one twitter account, and I do all my blog promotion stuff mostly on Twitter. So if this happens to me, then I will be in real trouble. I guess I need to put more effort on Google+ and the other blogging communities.

    Thanks for sharing the tips. But even though we do not break these rules, we might get into the jail, right?

    • Lisa says:

      Thanks Sourav, you must have wondered what happened 🙂 You got it, even if you follow the rules it could happen. I sure was surprised that morning. Have a great week ahead Sourav.

  • Hi Lisa,

    Ah…sorry to hear about your jail, and yes, there are many who’ve been there, so you are surely not alone 🙂

    I remember that post from Ana, and felt a lot better too after reading it even though my account’s never been suspended as of now. But I wonder how yours got caught in a spam group? I guess I have just one so far, so all safe. But yes, if you remember, my Facebook account got suspended a few months back and that was horrible indeed because it carried on for days, unlike here that got resolved within 48 hrs or so.

    I guess you just see to the brighter side of life in such cases and do other things that you get time for instead, as you have one less social media platform to visit till it all gets alright. Nice that things are back and working for you now. 🙂

    Thanks for sharing. Have a nice week ahead 🙂

    • Lisa says:

      Hi Harleena, yes that was odd too when you got suspended from Facebook. Odd instead! I really don’t know how it go caught in spam group but sounds like robots or something to me 🙂 Thanks for your comment and have a great week ahead and let’s stay out of jail for now 🙂

  • Evan says:

    Im stuck in Twitter Jail now i have to find something else to occupy my time, Checking myspace messages, online bloggs, Facebook , Socializing, Working, Chores, Taking care of your children, Cooking,” 😯 😯 😯

    • Lisa says:

      Oh no – really Evan? For how long? How do you like MySpace? I haven’t been back there since my kids were in middle school. (10 years or more). Good luck getting out, hope it’s not long like mine. Thanks for coming by and for your input Evan.

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