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how to boost customer communication

How To Boost Customer Communication For Your Small Biz

By / 4 Comments / December 19, 2025

To boost customer communication is the foundation of any business. Even if your company produces a unique product or sells it at an attractive price, you should not skimp on the quality of customer service. If you think this is an exaggeration, let’s consider an example I saw years ago at a car dealership. The […]

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disappearing customers

The Disappearing Customer: Solving The Mystery Of Them

By / 21 Comments / December 27, 2025

Have you noticed a disappearing customer gone astray? You don’t need to be Sherlock Holmes when it comes to working out the ‘Mystery of Disappearing Customers.’ This isn’t a case for Miss Marple, Hercule Poirot, or any other detective found in the works of Agatha Christie. There’s no point ringing the police, telling them that:

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