customers

how to boost customer communication

How To Boost Customer Communication For Your Small Biz

By / 4 Comments / June 15, 2024

To boost customer communication is the foundation of any business. Even if your company produces a unique product or sells it at an attractive price, you should not skimp on the quality of customer service. If you think this is an exaggeration, let’s consider a fictional example. The buyer, Bob, finally saved up the money […]

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disappearing customers

The Disappearing Customer: Solving The Mystery Of Them

By / 21 Comments / August 9, 2024

Have you noticed a disappearing customer gone astray? You don’t need to be Sherlock Holmes when it comes to working out the ‘Mystery of Disappearing Customers.’ This isn’t a case for Miss Marple, Hercule Poirot, or any other detective found in the works of Agatha Christie. There’s no point ringing the police, telling them that:

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